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Return and Refund Policy

Effective Date: April 21, 2025​

At Mewaah Ghar, we are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns

Eligibility Criteria

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.
  • It must be in the original packaging.
  • A receipt or proof of purchase is required.
Return Window

You have 7 calendar days from the date of delivery to initiate a return.​

Non-Returnable Items

Certain items are non-returnable:​

  • Customized or personalized products.
  • Perishable goods.
  • Gift cards.
  • Items marked as "Final Sale."​

2. Refunds

Process

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, we will initiate a refund to your original method of payment.​

Timeline

Refunds are typically processed within 7-10 business days after receiving the returned item.​

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error (e.g., defective or incorrect item).​

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at thehouseofmewa@gmail.com.​

4. Return Shipping

To return a product:

  1. Email us at thehouseofmewa@gmail.com with your order number and reason for return.
  2. We will provide you with the return shipping address and instructions.
  3. You are responsible for paying the shipping costs for returning your item, unless the return is due to our error.​

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at thehouseofmewa@gmail.com with details and photographic evidence. We will arrange for a replacement or refund as appropriate.​

6. Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

  • Email: thehouseofmewa@gmail.com
  • Phone: +919569224707
  • Address: House No 1744, Ishai Tola (Ansik), Sipri Bazar, Jhansi, Jhansi, Jhansi- 284003, Uttar Pradesh, India

Note: This policy is subject to change without prior notice. Please review it periodically for any updates.​